German Customer Care Advisor In Greece - Relocation Package

DescriptionAre you a German speaker? Are you tired of the constant gloomy weather and you want a little sunshine in your life?? Embark on a new adventure where you'll be able to work 100% remotely from all over Greece as a Customer Care Advisor for a multinational BPO company!ResponsibilitiesManaging of incoming callsIdentify and access customers' needs to achieve satisfactionBuild relations of trust through open and interactive communicationProvide accurate, valid, and complete information by using the methods/toolsKeep records of customer interaction, process customer accounts and file documentsFollow communication procedures, guidelines, and policiesRequirementsNative or near to native German language (C2)Very good command of English language (B2 – C1)Good MS Office skillsStrong phone contact handling skills and active listeningExcellent communication and presentation skillsCustomer orientation and ability to adapt/respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyBenefitsCompetitive Remuneration packageExtra bonus depending on the performance appraisalHealth care benefits and numerous other discountsTicket restaurantRelocation Cost (Flight ticket, 4 weeks hotel accommodation, pick up from the airport)
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