General Manager / Service Manager (Home Office) | M164

Who we are
We at ENSER believe in renewable energies as well as in the power of good service.
Our one-stop shop for service enables you to develop the full potential of your product in the field of renewable energies.
Task description: Generate new leads / convince businesses of our servicesManage the service teamPerformance tracking (e.g., Ticket Volume, Response times)Create / improve service processes (e.g., escalation processes)Maintain a sophisticated Knowledge Base ManagementRegular reports to external stakeholdersYour Profile: Previous experience in customer service or in the electrotechnical area is valuedPrevious experience in the area of renewable energies / photovoltaics is valuedStructured approach; efficient problem-solvingBusiness mindsetGood communication skills, positive attitude, team spirit, and quality awarenessVery good knowledge of GermanGood knowledge of English (or other languages) is an advantageWorking model: Working from home (home office)
Art der Stelle: Vollzeit

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