Additional Information Job Number: 24166810
Job Category: Food and Beverage & Culinary
Location: The Palace a Luxury Collection Hotel Madrid, Plaza de las Cortes 7, Madrid, Spain, 28014
Schedule: Full Time
Located Remotely?
: No
Position Type: Management
This hotel is owned and operated by an independent franchisee, Archer Hotel Management Limited.
The franchisee is a separate company and a separate employer from Marriott International, Inc.
The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.
If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
JOB SUMMARY The General Manager Restaurants & Bars leads all restaurant and bar operations, ensuring the highest standards of guest experience, team leadership, and training culture.
The role focuses on building a passionate team that delivers exceptional service, fostering a culture of continuous learning and development.
This position is a key driver in creating guest loyalty through memorable experiences, paying special attention to the quality of food, beverage, and service standards.
As a department head, this individual will collaborate closely with culinary leadership, aligning all food and beverage operations to exceed guest expectations.
A background in Michelin-starred establishments is highly valued, as is a strong personality and passion for hospitality.
CANDIDATE PROFILE Education and Experience: High school diploma or GED; 6 years of experience in food and beverage or a related professional area, with exposure to high-end or Michelin-starred environments. OR 2-year degree from an accredited university in Food Service Management, Hospitality, or related field, with 4 years of relevant experience. Key Competencies: Guest Experience Focus: Dedicated to understanding and exceeding guest expectations.
Proactively interacts with guests to obtain feedback and build lasting relationships that drive guest loyalty. Training Culture: Demonstrates commitment to ongoing staff training, ensuring all team members understand and meet the highest standards of service, food quality, and guest relations. Leadership and Team Development: Strong ability to lead by example, create a cohesive team, and promote a positive and empowering work culture.
Passion for coaching, mentoring, and developing talent. Passion for Excellence: Displays an uncompromising dedication to food, beverage, and service standards, with Michelin-starred experience considered a strong advantage. Strong Communication: Skilled in communicating expectations clearly to team members, with a focus on fostering open dialogue and feedback.
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