.Your mission should you choose to accept it...Are you ready to be a part of something extraordinary? Join The Social Hub in the vibrant city of Barcelona!You're a true team player and captain, driving the daily operations of The Social Hub Barcelona. You oversee the implementation of operational procedures including conversions. You manage and lead your team towards quality and great financial results. You are that enthusiastic leader, who helps out and direct the teams to build, maintain and develop a vibrant community. To do so, you are commercially driven and able to implement new ideas.At the same time you're down to earth, managing the P&L and ensuring processes and efficiency are part of the daily routine. You are driven to support and challenge the brand propositions through sharing best practice revenue generation, profit conversion, guest satisfaction and team member retention.In case you don't know who we are...Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.What you'll doYou'll develop the business plan and implement strategies where key hotel metrics are identified, communicated and delivered.You'll maximize overall performance; sales and profit, brandawareness, and brand reputation, business opportunities, team productivity and performance and, above all, guest love.You'll own the full P&L, setting budget, managing actuals and assuring forecasts, controlling and reporting on all areas of the business.You'll review and optimize business activities, processes and ways of working – driving financial performance and adding value.You'll partner with key stakeholders, effectively managing and reviewing the life cycle of the team, fostering a culture of trust, collaboration, inclusion, guest-focus and fun.You'll ensure compliance with all regulatory and due diligence requirements and document them for internal and external audit.You always deliver the highest levels of community service experience.Who you areYou're a fun and engaged, all-round nice person who believes that creating value for customers is crucial for the success of your hotel
