Missions and purpose
The GEMBA Program Manager is responsible for the execution of the modules assigned to him/her under the supervision and guidance of the GEMBA Executive Director.
Main responsibilities Program Design (30% of time) WHAT? Bring all of the pieces of a GEMBA module together in a proposed flow of content and schedule to create and curate a unique learning experience, one that will bring the most value to GEMBA participants.
HOW?Relying on the summary, debrief, and evaluations of previous years for each module, come up with an improved module design.Discuss with each faculty member of the module how their course will fit into the overall module (workload, sessions, assessment, methodologies, guest speakers).Plan on including, in addition to the module's courses, at least:
- Company visits (3-4 per core module, 2 per elective module);
- Guest speakers (5-6 per core module, 2-3 per elective module);
- Experiential learning/action learning workshops or any other activity related to the program content;
- Local experiences and social activities.Program Management (35% of the time) WHAT?Manage and deliver each of the modules that you have designed with the help of a Campus Experience Services (CES) Facilitator.Resolve GEMBA participant and GEMBA faculty issues.HOW?Program delivery: manage the day-to-day running of the module (distance learning weeks and on-campus weeks).Ensure Virtual Campus/academic materials are published and made available in a timely manner (in coordination with a CES Facilitator).Ensure the distance learning activities go according to plan (in coordination with a CES Facilitator).Manage all communications to faculty and students in a timely manner.Verbally introduce the module and the faculty to participants.Supervision of the CES Facilitator and all program logistics.Manage the module budget and control actual expenses.Internal Administrative Responsibilities (20% of the time)Manage and implement academic issues (in coordination with Academic Secretary).Support the Executive Director with internal reporting: faculty lists, session stats, overview of methodologies for the duration of the program, etc.Support the Executive Director with ANECA requirements.Set the program calendar in conjunction with Executive Director.Oversee the module evaluations: their thoroughness and response rate.Oversee the debrief and summary of each module.Oversee that participant requests are tended to in a timely manner.Oversee the proper scheduling of space reservations (classrooms, hotels, etc) in accordance with the GEMBA program calendar.Other Projects (15% of the time)
Run various large projects simultaneously each year on behalf of the department. Some of these could be:Graduation (in coordination with CES)Prepare the GEMBA Program BudgetManage the Elective Bidding processManage the Class President Election ProcessOversee Team Mentor implementationManage the implementation of the GEMBA Journeys in each of the modulesManage the West Point Cadet ExchangeManage the Relationship with CEIBSKey competencies In order to succeed in this role you will be Reliable with deadlines and commitments.Accurate with (and not afraid of) detail, especially academic details.Flexible and lean.An advocate for simplicity whenever possible.Customer-oriented, with a spirit of giving service.Skilled at working in complex, volatile environments.you will have Excellent teamwork skills.Excellent interpersonal skills: able to work with diverse stakeholders, including c-suite executives, senior faculty, and administrators.Excellent written and oral communication skills (ability to give presentations).Demonstrated initiative and willingness to learn.An interest/past experience in higher education, preferably at a Business School.An interest/past experience working with learning methodologies and online/hybrid learning tools.An interest in business world trends.An international outlook and sensitivity. (Experience working abroad a plus)Ability to research/propose, invite and "close" pro-bono guest (keynote) speakers and company visits that are related to each module's content.Ability to maintain long-term relationships with partners and companies.Experience using LinkedIn and Salesforce as search/business development tools.Experience in reporting with Excel: budget, program statistics, program lists, etc.Demonstrable project management/Agile skills. Certification an advantage.Requirements A university degree or equivalent.Relevant experience in an office environment.Proven computer skills. Experience working with Microsoft Outlook, Word, Excel, and PowerPoint at an advanced level required.Bilingual (English/Spanish).3-4 years' experience managing internal or external programs.
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