Janea Systems (USA) is a growing enterprise-grade Software Engineering Services company that offers engineer-led delivery at speed. We are a dynamic team of elite software engineers and solution innovators. The best & brightest software engineering specialists from around the world choose to join us. From kernel to cloud, we work together to solve the most complex software engineering challenges faced by enterprises. We provide high-impact software development services to Fortune 500 companies including Microsoft, GE, and large international corporations like Barclays Bank and Deutsche Telekom.
We are seeking a talented Senior Technical Project Manager to oversee different aspects of our internal product called Memurai. To be considered for this position, you must have the following qualifications:
ResponsibilitiesMap business goals into a project plan.Manage product backlog and development sprints in coordination with the Product Owner.Release management: plan and coordinate releases, drive release execution, and ensure release verification.Support management: manage tier 2 support requests, communicate with customers, and assign tasks to developers as needed.Manage the relationship with the tier-1 support provider, ensuring quality of service.Pre-sales: conduct calls with customers and customer prospects as needed (low volume expected) and handle tier-2 pre-sales requests from prospective customers with the help of developers and the head of marketing.Monitor CVEs, releases & major news for relevant products and libraries.Manage improvements to product documentation.Marketing: coordinate marketing content production, manage content writing staff engagements, and oversee social media strategy execution.Manage website development and updates.Manage operations of release delivery points, website & support contacts.Manage access to product assets, including codebase, CI/CD, release drop points, and websites.Requirements and SkillsTechnical project management experience, particularly in projects with a developer audience.Experience dealing with customers on technical issues.Great communication skills.Familiarity with common tools used by developers on Windows.Basic coding abilities and understanding of command line tools and scripts.Attention to detail and process-oriented, with the ability to drive process improvement.Nice to Have QualificationsExperience with enterprise software.Experience with Redis and/or other database server software.OpportunityCompetitive compensation with benefits.The opportunity to work with a globally diverse team of top engineering talent on the industry's toughest engineering challenges.Ultra-flexible work conditions: work from home using our virtual office setup or, if you prefer, we provide you with a desk at an office facility near you.Flexible working hours: as a remote-first company, our focus has always been on getting the job done well, not when or where it gets done.A start-up work environment, with excellent opportunities for professional growth and enjoyment.
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