ADP is hiring a Global Consulting Services Consultant
Do you have a strong expertise in one?
Do you love helping clients to get the most out of ADP Products?
Do you want to grow your consultative skills?
Well, this may be the role for you. Ready to make your mark?
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years.
Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
What you'll do: Responsibilities
In this role, you will act as a Consultant for Global Consulting Services. You will work on clients' missions and act as a bridge between ADP Services and the client's team. You will put your expertise at the client's service to ensure they are successful in their relationship with ADP.
Daily, you will receive different client requests and help the GCS team to assess and define the client's brief. Then you will work side by side with the client's team on achieving the defined scope. You will capitalize on your expertise and your ADP network to advise, support, and sometimes take the client by hand until the goal is achieved. When not on client missions, you will work with the GCS team to grow the team, improve the collective consultative skills, and grow the GCS offering.
Your client missions might look as follows:
Act as a Subject Matter Expert, supporting the client team to become independent in the utilization of an ADP Product or on specific payroll subjects.
Produce and deliver training sessions about a specific topic, as per engagement agreement.
Document processes and knowledge gaps.
Support with data gathering activities. Liaise with different client stakeholders to provide requested data in the format expected by ADP.
Handle and collaborate with the ADP team throughout the data cleansing, mapping, and conversion phase and provide any assistance required including reconciliation.
Support clients through the User Acceptance Test, Parallel Test, and Go-Live phases.
Writing of testing scenarios and validation of testing results.
Ensure that all deliverables are created on time and accurately as per project schedule.
Facilitate a Process Improvement workshop, advising the client about potential follow-up actions, documenting them into outcome reports.
TO SUCCEED IN THIS ROLE:
Requirements
You are an expert in one of the below areas:
HCM Implementation projects,
Project management applied to HR or payroll process.
Consulting skills for payroll. Must have solid functional/ blueprinting knowledge.
An EMEA country Payroll expertise.
Time and Attendance systems.
Payroll data management, testing, data mapping, data conversion.
You have a good functional knowledge of at least one of the ADP products GlobalView, Celergo/Streamline, eTime, Workforce manager.
You like working on different types of missions with different clients.
You have a passion for supporting, helping, and sharing your expertise to make a client successful.
You like to learn and improve your skills and expertise.
A college degree is great but not required. What's more important is having the skills to do the job.
Bonus points for these:
Preferred Qualifications
Experience with other SAP HCM systems.
PMO certification.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of ten Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Balance work and life. Resources and flexibility to more easily integrate your work and your life.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens
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