Requisition Number: 184060
Can this position be remote? Yes
We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.
Electronic Arts IT group keeps our employees and business operations connected globally. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive. Our team ensures better play across all of EA and we need your help to do that.
Position Summary
The Game Creation Operations Engineer uses a mix of technical skills to maintain high quality and performance across our Source Control Management and Binary Asset Management services. SCM and BAM at EA are based on multiple solutions, but your focus will be GitLab Enterprise and JFrog Artifactory. The team you will be part of is responsible for troubleshooting, implementing technical fixes, and maintaining the service across the entire underlying technology stack. One of the key requirements is to engage with our internal customers to deliver support and provide suitable solutions for their business needs. Our services are cloud native and run in AWS and Azure, so your proficiency in cloud infrastructure is essential. You will work closely with the team's Senior Manager throughout the goal setting and tracking process, ensuring that we balance our focus effectively between day-to-day operational requirements, and other work that creates systematic improvements to our function over time.
The job can be either partly onsite hybrid or offsite in Spain, Romania or offsite in Mexico, depending on your preference, and you will report to the Senior Manager based in Romania.
Who is the Game Creation Operations Engineer?
You are a technical expert in cloud services.
You have a strong understanding of developer workflows - from creating applications to testing and deploying to production.
You guide the team to resolve operational support requests to agreed quality metrics.
You identify repetitive operational tasks for process improvement and automation.
You manage service affecting events (communications, incidents, RCA, and corrective actions).
You understand system design and implement systems and services that are secure, scalable, reliable, and performant.
You are comfortable working in rapid change environments.
You are customer and product obsessed.
You are comfortable working in a remote, multicultural environment with a virtual distributed team across multiple timezones.
Qualifications
Site Reliability Engineer or DevOps experience.
5+ years of experience in an environment where Source Control Management solutions have been used, Git would be preferred.
3+ years of experience with a cloud service, preferably AWS focusing on infrastructure services (e.g. EC2, EKS, RDS).
3+ years of system admin experience of an enterprise-grade live environment.
5+ years experience with Linux system administration.
2+ years experience of systems automation using BASH, Python, Ruby.
Configuration management systems, such as: Puppet, Chef, Ansible.
Network fundamentals (DNS, DHCP, TCP/IP, routing, switching, and HTTP).
Monitor frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
Cloud computing concepts, design considerations, and infrastructure/software deployments.
3+ years in a 24x7 production environment.
Join us in driving the next revolution in games.
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Acerca de Electronic Arts: En Electronic Arts, nuestro objetivo es inspirar al mundo para que juegue. Creamos experiencias de juego nuevas y extraordinarias para nuestros millones de jugadores de todo el mundo, mediante la unión de personas con talento que combinan creatividad, innovación y pasión. Sabemos que nuestro punto fuerte es la diversidad de nuestra gente. Sumergimos a nuestros empleados en una cultura inclusiva y proporcionamos oportunidades de aprendizaje y liderazgo para que realicen el trabajo más impactante y gratificante de sus carreras. Nuestros empleados son lo más importante. Ofrecemos paquetes de prestaciones completos que se centran en la salud y el bienestar para respaldar tus necesidades y ayudarte a equilibrar carrera y vida personal. Ofrecemos acceso a unos entornos de trabajo dinámicos y de colaboración, oportunidades para conectarnos y contribuir mediante los grupos de recursos de empleados, así como apoyo para una vida equilibrada con días libres pagados, bajas de maternidad y paternidad, además de videojuegos gratuitos y mucho más. Electronic Arts ofrece igualdad de oportunidades. Nuestras decisiones de empleo se hacen independientemente de raza, color, nacionalidad, ascendencia, sexo, género, identidad o expresión de género, orientación sexual, edad, información genética, religión, discapacidad, condición médica, embarazo o estado civil, familiar o de veterano, o de cualquier otra característica protegida por ley. Electronic Arts también lleva a cabo ajustes de espacios de trabajo para individuos cualificados con discapacidades, de acuerdo con la legislación aplicable.
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