.Company DescriptionAt Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of rare disease patients. Our edge comes from our team of people. Sobi offers the opportunity to work at an international pharmaceutical company focused on specialty pharmaceuticals meeting the high medical needs of rare disease patients and providing treatment and services to them. Our employees come from a variety of backgrounds within research, healthcare, industry, and the academic sphere.In a time of intense competition and big need for outstanding operational effectiveness to successfully launch new products and maximize the potential of in-line brands, this position is an essential resource to ensure all staff, country and global have the confidence, competence, and skills to the required level across scientific, medical, patient access and commercial fields to be successful in their respective roles. Knowledge transfer remains fundamental to building credibility of teams with customer-focused engagement and problem-solving skills extending individual excellence and the enablement of high performing teams.Responsibilities:Design, coordinate, manage customer engagement skills development programs to focus on the enablement of impactful communication and influencing skills to support the country organisations during cycle meetings and in-field activities:Tools and communication training material/programs, coaching and role play sessions; personal (soft) skills development.Manage and fully evolve initial & continuous learning curriculum in close collaboration with the global cross-functional teams and the Affiliate training representatives.As a minimum to include:Haemophilia Core Training (HCT) - mandatory onboarding program to build functional expertise & credibility and deploy pragmatic multi-dimensional training solutions e.G. blended learning approach, role-plays & teach-backs.Centralised and localised Learning & Development (L&D) Activities (e.G. Train The Trainer (TTT)) - continuous learning to effectively up-skill and enable Affiliate Training Champions to execute local trainings supporting current brand strategy & positioning.Provide local support and coaching to Affiliates and drive both knowledge and consultative selling/influencing skills for KAMs/MSLs ensuring impactful customer engagement. Work closely with Affiliates to identify potential training gaps, problem-solve & support with appropriate training interventions accordingly.Leading the execution of knowledge and soft skills development programme from organisational and live perspectives:Establish and leverage relationships with Affiliates assessing and supporting their training gaps/needs and assist with implementation of local training initiatives during cycle meetings; generating accountability and impact on effective customer engagement