About Cigna
Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions. When you work with us, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world healthier. What difference will you make? Join us to find out.
About the job
An opportunity has arisen within Cigna International Health IT for an experienced Infrastructure Engineer with a focus on Citrix. The role will suit a high-performing individual who is methodical, inquisitive, and has a passion for technology and service. You will join a multi-disciplined team spread across the globe working on new projects as well as refining and improving on our global infrastructure.
What does a normal day involve? Managing and maintaining complex full stack Citrix Environment and InfrastructureManaging incidents and requests across the virtual workspace platformProactively monitoring and resolving infrastructure service issues prior to escalationManaging and technically driving all project deliverables and initiatives to completion, working with key stakeholders and project managers to implement the solutionsLiaising with managed hosting services to deliver first class services and vendor supportCoordinating with colleagues and peers in Cigna's US based Enterprise Infrastructure TeamParticipating in change activity that may be scheduled out of hoursFollowing all operational processes and policiesContinuous improvement of the Citrix Service Delivery and InfrastructureEnsuring 24x7x365 operationAdhering to Information Protection Policies and Business Continuity PlansYou will have experience with: Service and customer centric mindsetWindows Server 2012-2019Windows 10 EnterpriseCitrix XenDesktopCitrix Cloud ServiceCitrix ADC (NetScaler)Persona/Profile Management Software (Citrix WEM, FSLogix)Nutanix AHV, AOS, PRISMChange and incident management processesCloud experience (VDI on cloud)CCP-V CertificationIt would be great if you had experience with: ControlUp experienceAutomation experience (PowerShell, PowerCLI, Ansible Tower, Bash, Python)Lenovo ThinkAgile HX Series, XClaritySCCM, OSD, Application DeploymentITIL/NCP CertificationsAzure Virtual DesktopWhy should you join Cigna?
You will get the chance to work with a global, truly innovative and flexible Technology division that is growing rapidly due to continued success and massive transformation. We are constantly investing in, improving and innovating our global technology stack. You will join a business that truly invests in you as a person. You will be offered the opportunity to progress your knowledge and skills through both internal and external training. We offer remote/home working as well as flexible start/finish times, providing a true work/life balance for all of our employees.
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas, and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
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