About Appen
Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation.
To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries.
In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.
Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies.
Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.
At Appen, we are purpose driven.
Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world.
We have a learn-it-all culture that values perspective, growth, and innovation.
We are customer-obsessed, action-oriented, and celebrate winning together.
At Appen, we are committed to creating an inclusive and diverse workplace.
We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Position SummaryThe Data Collection Supervisor will be required to work as part of the Data Collection team for a fixed term until project completion, ensuring that the data required for the project is collected to the required quality standards.
You will independently interact with members of the public who have been recruited to take part in the project based on demographic quotas, advise them about the project requirements, handle data release consent forms, accompany participants during collection, and liaise with the recruitment teams where necessary.
The project requires participants to perform prompted actions that are recorded on video whilst in a stationary or moving car, for sessions ranging from 30 to 90 minutes.
The required working hours are approximately 40 hours a week.
There may be the possibility of some overtime (evening or weekend sessions) if required and not encumbering the minimum rest time of one and a half uninterrupted days per week.
ResponsibilitiesSensitive data handlingData entry of participant informationReporting to program manager and project managersInteracting with members of the public, both adults and minorsInteracting with representatives from the client for training and troubleshootingExplaining project quality requirements to participantsAccompanying participants during data collection, either stationary or in moving vehiclesMoving vehicles to different locationsTroubleshooting any software/hardware issues with the help of colleagues and technical support if requiredSetting up the camera equipment in different vehicles based on training providedSetting up the vehicles as per project requirements with a variety of objects loaded into the vehiclesRequired Knowledge, Skills and AbilitiesFluent in English (and the main local language, if different)Good Microsoft Excel skillsGood technical/software skills e.g.
MS Office, Windows, and comfortable with troubleshooting software/hardwareQualifications and ExperienceExperience with interacting with members of the public (adults and children)Experience with managing your own time and schedule to meet project deadlinesComfortable working independentlyGood to have: A full driving licence (manual and automatic) with zero endorsements or penaltiesInformation Security ResponsibilitiesThe management of Appen has adopted an Information Security Management System and Information Security Policy that complies with BS7799-2:2005/ISO27001:2013 (the ISMS).
All Appen employees are expected to adhere to this policy and the ISMS that implements this policy.
All staff will receive appropriate training.
All employees must sign an Individual User Agreement as part of the terms and conditions of their employment contract.
User Agreements inform employees of their access rights and define their roles and responsibilities following Appen's Information Security Policy.
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