Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.
This is a unique opportunity to be a part of a fun, entrepreneurial team where you can have an outsized impact. We need the world's most creative and talented people, with a passion for strategic partner management and travel. Are you one of them? If so, we want to talk to you!
About the role:
We are looking for an experienced and proactive Senior Key Account Manager to maintain and accelerate our Connectivity & Enterprise Partnerships.
As a member of the EMEA Key Accounts team, you will be managing partner relationships with strategic API Connectivity & Enterprises partners. You will be responsible for recruitment, enablement and optimisation of our strategic partnerships and become their trusted advisor with the aim to become their number 1 partner and accelerate growth and performance on both sides. You will be reporting to the Key Accounts Team Lead, South Europe.
Responsibilities: Own a portfolio of Airbnb's key partners and act as the key representative for these partners.Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels.Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met.Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities.Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth.Support partners through deep understanding of API and technical integrations.Educate clients on our product roadmap and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience.Represent Airbnb in external meetings and industry events. Qualifications: 8+ years of professional experience in Strategic Partnership, Key Account Management and/or Connectivity role at a global technology or tech hospitality company.Experience with API integrations strongly preferred.World class account management experience with strong track record of successfully growing a book of business/geographic area and building enduring and successful client relationships.Experience in the hospitality technology space, knowledge of OTA specifications.Experience in analysing, structuring and negotiating complex deals that align across multiple business unit needs.Extremely data driven in the decision-making process to ensure timely, impactful and accurate actions are taken.Experience working cross-functionally with product, tech, legal, marketing, sales operations and enablement teams.Ability to manage complex projects and multi-task with excellent organizational skills, in a fast-paced, dynamic and ever changing startup environment.Strong executive presence and the ability to effectively influence top leaders internally and within the industry.Passion for Airbnb, travel, and the sharing economy.Fluent verbal/written communication and presentation skills in English and Spanish.French as additional language is a plus.Previous experience as product manager, working with product teams is a plus.Ability to travel at least 25% of the time.Based in Barcelona. Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
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