We are looking for an IS/IT Product Owner Change Enablement to be part of our IT Service Management team.Position SnapshotLocation: Barcelona, Spain.Type of Contract: Permanent.Stream: IT Workforce 360.Type of work: Hybrid.Work Language: Fluent Business English.The RoleWhat you'll do:Work closely with the IT Change and Release Management Product Manager to evolve the Change & Release Management module in ServiceNow aligned to Nestlé's Vision2Life IT strategy.Provide expert guidance on ITIL and ServiceNow ITSM to the global IT Change & Release Management team.Continually improve existing processes to reduce friction for our product streams while ensuring compliance with our ITSM Standard.Take a leading role in our Communities of Practices for ServiceNow and ITSM, building capabilities and competencies in key domains across the IT organization.Coordinate with various teams to facilitate effective communication and smooth delivery of changes and releases.We Offer YouWe offer more than just a job. We put people first and inspire you to become the best version of yourself. Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc. Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. Hybrid working environment with a flexible working scheme. Our state-of-the-art campus is dog-friendly and equipped with a medical center, canteen, and areas to co-create, network, and chill! Recreation activities such as yoga, Zumba, etc., and a wide range of volunteering activities.Minimum QualificationsBachelor's degree in Computer Science, Information Systems, or a related field.8+ years' experience in IT Service Management with a focus on Change & Release Management.Deep understanding of ITIL4 foundation practices.Excellent knowledge of problem-solving methodologies and attention to detail.Strong communication skills in English, with the ability to effectively engage with stakeholders at all levels within the organization.Bonus Points If YouHave an understanding of enterprise architecture.Knowledge of ServiceNow CSDM.Experience with data and analytics tools.About the IT HubAt Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition, and wellness company in the world. We strive to create an environment where people are valued for who they are. We innovate every day through future-ready technologies to create opportunities for Nestlé to delight consumers, customers, and employees alike. We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future-ready.
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