Role detail :The Workplace Coordinator is responsible for managing the IT Workplace team / Service Provider in the organization which provides front line Incident and Request Management for Workplace environment.The Workplace Coordinator is responsible for developing and implementing the standards and procedures within which the technicians will operate.Main responsibilities- Proximity support expert (computers, printers, meeting rooms, onboarding / offboarding, inventory management, licensing, )- Advanced knowledge on user / devices administration tool : active directory, Intune, O365 admin portal, Exchange, Azure ...- Workplace service management, ensuring operation and quality levels- Follows procedures (KPI's)and policies (security, of the company in order to guarantee standards and quality of service- Provides management reports on onsite operations and issues, including recommendations for areas of service or technology improvements- Proactively identify process improvement opportunities, including end-user training tools and documentation- Coordinates timely repair of PC equipment covered by 3rd party vendor maintenance agreements- Works with procurement staff to purchase hardware- Supports on smaller initiatives / work-related items with limited resource requirements, and / or complexity- Collaborates with the Service Desk team to identify opportunities for automation.- Audits the quality of the service provided by the service providerRequirements- Minimum 4 years of experience in the sector- High level of knowledge in microcomputing and user support- High resolution capacity for complex incidents- Experience in license management- Experience in InTuneCompetences- Fluency in Spanish and English- Excellent face-to-face communication skills- Highly organized and efficient.Time management skills are key- A problem-solver with the ability to think strategically and efficiently when faced with on-site issues- Organized, methodical and responsible- Initiative and ability to work in team- Proactivity and autonomy- Results and Customer oriented- Ability to deal with providersSave jobHace 14 horas El anuncio original lo puedes encontrar en Kit Empleo:Https://www.Kitempleo.Es/empleo/111781798/fw-992-coordinator-workplace-pozuelo-alarcon/?utm_source=html Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (fw-992) | coordinator workplace Postulate a este anuncioMuestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (fw-992) | coordinator workplace#J-18808-Ljbffr
