Functional Analyst SD Worx is a leading European provider of Payroll & HR services with global reach. SD Worx's +4000 employees operate in countries all over Europe and in Mauritius. Our goal? We bring people solutions to life. So, companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent. Within the Smart Automation team, we constantly look for opportunities to make our operations more efficient through automation of (partially) manual processes or by building tools to cater for functionalities that are missing in the tooling landscape that will ease the business' daily operations. To further support the growth of the team, we are looking for a Functional Analyst to analyse business processes and opportunities for automation in an international environment and make recommendations to improve the operational efficiency. ? Roles o Connect and engage with stakeholders, make recommendations for process efficiency o Gathering and documenting As-is processes through process flow diagrams and data models o Analyse the data collected, identify automation opportunities and design To-be processes o Document requirements to enable the design and implementation of the solution o Translate into clear functional and technical requirement so they can be developed by the development team o Plan and coordinate the smooth integration of changes to business processes o Maintain business process documentations that will be used as a reference for preparing test cases and training documents o Support and train the end users in the understanding and utilizing the automation tools o Identifies opportunities for process improvements post implementation based on user feedback o Present progress updates on initiatives to management and key stakeholders Act as the point of contact between the stakeholders and the Product Managers/Product Owners o Active listener, positively challenge the ways of working to be more efficient Team focused collaboration in an international and Agile team Interaction with other squads, potentially in other tribes within SD Worx ? Knowledge and Skills ? Master's degree in IT/software engineering or equivalent through experience At least 3 years of experience in a similar role Knowledge of UML and BPMN is a must Strong communication skills – English is a must, other languages are a plus Excellent verbal and written communication, and ability to communicate and liaise with people at all levels in the organisation Proven competence on roadmap execution skills Pragmatic focus on result and achieving the goals Solid business understanding as well as understanding how to deliver high-quality digital products Ability to work in a multi-cultural and international environment Autonomous and take initiatives when relevant Good stakeholder management and customer focused Strong analytical, project management and problem-solving skills Agile thinking and working Ability to travel as and when required Experience working with Azure DevOps, understanding of RPA and low codes would be a plus SD Worx offers you, besides a competitive salary and benefits package, the autonomy and flexibility to take ownership of your work. With the possibilities of flexible working hours, homework, working from other offices, you can organize your own work. For us, learning and innovating are like breathing, inspiring us to always go beyond. We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences. From many places, we work as one, moving from better to best together.
