The Functional Analyst Customer Success will serve as the Digital Single Point of Contact (SPOC) for all financial questions from internal employees. This pivotal role involves driving (proactively) employee success and productivity, supporting employees (reactively), leading productivity campaigns, proactively improving work processes, and collaborating with the global Customer Success Team to implement productivity improvements and transformations.
Be Different, Be MPLFunctional Analysts focus on understanding the technical aspects and functionalities of all finance business applications and digital workplace. They are responsible for configuring, customizing, and optimizing these systems to meet the specific needs of the business. When issues arise with a particular system, Functional Analysts diagnose and resolve these problems, ensuring minimal disruption to operations. They provide training and support to users, helping them understand how to effectively use the system and leverage its features for their tasks. Play a crucial role in maintaining and improving the Digital Community & ecosystem.
Knowledge is powerBachelor's or Master's degree in Accounting, Logistics, Information Technology, or a related field.
2+ years of experience as an accountant who is eager to improve business processes and support business applications or experience in customer success or a similar role, preferably within a multinational organization.Strong understanding of digital tools and technologies used to enhance productivity.Excellent interpersonal and communication skills, with the ability to build relationships and collaborate effectively with a diverse range of stakeholders.Proven ability to lead and execute projects, campaigns, and initiatives that drive productivity improvements.Analytical mindset with the ability to measure and report on the effectiveness of productivity initiatives.A challenging and dynamic working environment within a leading international logistics company. Professional development and opportunities to further develop your skills within the context of an innovative IT project.
OFFERMPL is a rapidly growing organization with a dynamic culture that fosters entrepreneurship and development. Our motto, 'BE DIFFERENT – BE MPL', is the foundation from which we face challenges together. We are by no means all work and no play. As well as providing a professional and multinational working environment, we give you the opportunity to take part in lots of fun corporate activities. And of course you will receive a competitive salary package with additional benefits.
Interested in a challenging role as MPL's new Business Analyst Finance? Be sure to send your resume and motivation letter by clicking below.
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