Fully Remote Customer Support Position - Spain

Are you a German  speaker looking for FULLY REMOTE position from anywhere in Spain, including the islands?  Join our team in a Customer Service position, where you'll professionally address customer inquiries.
Enjoy the benefits of Spain rich culture, beautiful landscapes, and vibrant lifestyle.
Apply now to be a part of our dynamic team!
Responsibilities Responding promptly to customer inquiries via email or live chat, ensuring clear and professional communication.
Handling and resolving customer complaints with empathy and efficiency, aiming for first-contact resolution.
Providing product and service information to customers, assisting them in making informed purchasing decisions.
Processing orders, forms, applications, and requests accurately and promptly.
Upselling and cross-selling products or services to existing and potential customers, aiming to meet sales targets.
Maintaining detailed records of customer interactions, transactions, comments, and complaints for future reference and analysis.
Requirements Native German Fluent English Experience in Customer Service preferred but not mandatory Ability to resolve customer concerns and create a seamless customer experience.
Soft Skills, advanced Active Listening and Engagement Confident, adaptable and Empathetic Pleasant and positive attitude Benefits Competitive salary package for the Spanish market Performance bonus Health insurance Career growth & development opportunities Relocation package Flight ticket (500) Assistance with finding accommodation If you are interested, apply directly or send your CV in English to ******