The Wise Seeker is the leading HR technology company in unbiased talent evaluation. With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence. We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results. We are looking for someone who will be responsible for Being part of a dynamic and positive team who deliver exceptional customer service Approaching customers and building rapport in order to anticipate their needs Confidently showcasing product collections and sharing Belstaff stories in order to upsell Sharing knowledge of services available including product care, waxing and customisation, and delivering aftersales support Maintaining visual merchandising standards and stock on the shop-floor and back of house Upholding and following Company and Store Security procedures including loss prevention Participating in stock audits and counts Liaising with the Store Manager, Assistant Store Manager and Supervisor on day to day decisions Being aware of and following all company rules and HSE legislation Professionally resolving any customer queries or complaints We are looking for someone who has Experience in a customer facing role, ideally from within a premium/ luxury retail environment Confidence delivering exceptional customer service The ability and desire to learn about the brand and our product Motivation and drive to achieve sales targets, ideally with some previous experience of doing so An interest in the luxury/ premium retail market We are looking for someone who is: Inspired by working for Belstaff Proud to be a brand ambassador Keen to make a positive contribution to the team Excited to help us grow our business Flexible to work at speed whilst also focussing on the details Positive and calm under pressure Comfortable taking on instruction and feedback Curious and keen to share ideas LI-YM1