About Jumeirah & the Hotel: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range, a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment About the Role: An opportunity has arisen for a Trainee position to join our Front Office Department in Jumeirah Port Soller Hotel & Spa. The main duties and responsibilities of this role: - To ensure all guests are given a personalised, warm, friendly, courteous and efficient service at all times. Besides, warrant smooth and efficient operation of the Front Office. - Be warrant of smooth and efficient daily operation of the Reception Desk, guaranteeing that all hotel guests and visitors receive an optimum level of service and care at all times. - All individual personalised check ins and check outs of guests. - Liaising with guests for all general enquiries - To assist Other Hotel Front office Operation whenever required. - To assist department objective in order to achieve targets (Up selling etc.) - To be ready to work willingly to any assignment given. About you: The ideal candidate for this position will have the following experience and qualifications: Qualification - Studies related to hospitality Experience - Hospitality or guest service experience will be a strength. Skills - Fluent in English - Pleasing personality with a good attitude - Knowledge about IT and PMS System, preferably Opera - Open minded and flexible
