Front Office Trainee

a.Scope of the positionThe student will join an international Front Office team in which they will be trained in Opera, Concept (golf and Spa reservation), LHW's standards and 5 star hotel customer service. They will be working along with other Receptionist in order to reinforce their communication skills, customer service abilities, invoice issuing, relation with other departments and organization skills. At the end of the internship, students will be able to provide a 5 star LHW customer service, have a general knowledge of a Spanish Hotel Industry, enhance their organizational skills and have a deeply understanding of inter-departmental communication.b.Duties and responsibilities:assist the guests at the receptionassist the Supervisor with any task required according to the service levelprovide a 5* service, according to the LHW standards and valuesprepare the room rack, invoices, collaborate in daily task of Front Officecarry on daily task as of the department along with Concierge and Bellboyprovide tourist information to guest and help to promote the resort outletsanswer the phone and deal with guest's requestsfollow the indications of the supervisors and HoDs c.Requirements:fluent in Spanish, English and other European Languagegreat communicative abilitiesto be an independent workerbe able to integrate into a multidisciplinary teamflexibility and adaptabilityproactive and passionate by the guest serviceNo previous work experience is requiredCandidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.Role: Front Office TraineeJob Type: Apprenticeship, Full TimeLocation: Girona,Apply for this job now.