Front Office Supervisor

SummaryFront Office Supervisors lead the agents responsible for the guest registration process and communication of hotel services and promotions. This highly visible role provides opportunities for casual conversation and has a direct impact on creating the guest experience. Responsibilities may include processing forms of payment and responding to guest inquiries. Supervisors possess strong leadership, communication, and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction, and may include training, scheduling, payroll, and interviewing.QualificationsWhat we will love about you:A true desire to satisfy the needs of others in a fast-paced environment.Refined verbal and written communication skills.Ability to stand for long periods of time.Experience and a thorough understanding of Front Office operations.We Welcome You - Get to know usWe are strategically located where the real Barcelona emerges, representing luxury in Barcelona. We are the place where everything you want is possible—a perfect combination of exclusivity, sophistication, design, and technology.Care Connects Us - do our values speak to you?At Hyatt, we care for people so they can be their best. Our values guide our behaviors to bring our purpose to life: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing.Our offerHyatt offers a variety of benefits such as complimentary hotel nights around the world, discounted Food & Beverage at Hyatt outlets, ongoing training and development, and more!#J-18808-Ljbffr