Front Office Manager Or Duty Manager

The Operations Manager/Hotel Resident Manager leads and guides the team to achieve revenue goals and deliver exceptional guest experiences, ensuring all activities align with the hotel's standard operating procedures. She/He works closely with management to develop staff, implement brand standards, and enhance the hotel's presence within the community, while maintaining a high level of guest satisfaction.

JOB HIGHLIGHTS: Leader of a 21-room hotel with 5 key roles:

Guest Satisfaction Problem Solver Engagement of Hotel Staff Resourceful and Initiates Smooth Hotel Operation The job scope is in all aspects of property operation: Guest Service, Food & Beverage, Housekeeping, Accounting, and Admin Operation

SKILLS & EXPERIENCES: Leadership: Inspiring leadership skills to lead, train, and encourage team members.
Communication: Excellent interpersonal skills, presentation, and effective customer service skills.
Customer Service: Excellent customer service skills, as the hotel/operations manager must interact with guests and ensure high levels of guest satisfaction.

Cost/Budget Control: Acumen to manage cost items of the property.

QUALIFICATIONS: Five years' solid experience in Front Office Operation, or Duty/Resident Hotel Manager. Preferably a local of La Union. Applicants from Manila or nearby towns/cities who are willing to relocate are welcomed to apply. What we offer: Regular Employment Career Development Program Leaves Health coverage Pay Raise (Performance Based) For ease in application, we conduct initial online interviews. Job Types: Full-time, Permanent

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