Front Office & Guest Services Intern In Hong Kong - (Madrid)

Empresas: RMC Asia The RMC Asia team is searching for interns to join the front office & guest services internship at Sino Hotels!
This internship is one of the program options in RMC Asia's Cultural Exchange Programs, along with management training and contractual position opportunities in renowned hotels and resorts across Asia.
Joining this internship means gaining experience from experts and exploring what Hong Kong has to offer for you; so seize the opportunity by applying today!
DETAILS ?
Host: A 5-Star Hotel by Sino Hotels ?
Destination: Hong Kong ?
Department: Front Office ?
Program: Hospitality & Business Internship ?
Duration: 6 months ?
Intake: September - November 2024 FRONT OFFICE & GUEST SERVICES - RESPONSIBILITIES ?
Greeting guests upon arrival and making them feel welcome ?
Performing and administering check-ins and check-outs ?
Assigning rooms and taking care of administrative duties ?
Processing guest payments ?
Being a source of information to guests on various matters such as transport and restaurant advice ?
Accommodating general and unique requests ?
Understanding all hotel room categories, room rates, packages, and promotions ?
Communicating with all departments to fulfill guest requests ?
Handling complaints & diffusing conflict or tense situations with guests ?
Other related duties in the front office department PROGRAM BENEFITS ?
Housing arrangements ?
Visa sponsorship ?
Monthly allowance ?
2 - 3 on-duty meals per day ?
Uniform with laundry service ?
Medical insurance ?
Arrival support ?
Recruitment opportunity by the host ?
An unforgettable educational travel experience ?
Additional benefits provided by the host!
Requisitos : ?
Enrolled students in college or university ?
Mandatory college or university reference letter ?
Conversational English ?
Well-groomed ?
Pleasant personality ?
Clean criminal record ?
No drug abuse ?
Minimum 6 months passport validity