Front Office & Guest Services Intern In Dubai, United Arab Emirates - (Madrid)

Empresas: RMC Asia RMC Asia is currently hiring aspiring front office & guest services interns for Minor Hotels in Dubai, UAE! This internship is part of RMC Asia's Cultural Exchange Programs, which offer hospitality internships, management training, and contractual positions in Asia's prestigious hotels and resorts. Apply and seize the chance to experience enriching cultural exchanges and pave your future career in the industry! DETAILS Host: A 4-Star Hotel by Minor Hotels Destination: Dubai, United Arab Emirates Department: Front Office Program: Hospitality & Business Internship Duration: 12 months Intake: May 2024 FRONT OFFICE & GUEST SERVICES - RESPONSIBILITIES - Greeting guests upon arrival and making them feel welcome - Performing and administering check-ins and check-outs - Assigning rooms and taking care of administrative duties - Processing guest payments - Being a source of information to guests on various matters such as transport and restaurant advice - Accommodating general and unique requests - Understanding all hotel room categories, room rates, packages, and promotions - Communicating with all departments to fulfill guest requests - Handling complaints & diffusing conflict or tense situations with guests - Other related duties in the front office department PROGRAM BENEFITS - Accommodation - Visa sponsorship - Monthly allowance - 3 on-duty meals per day - Local transportation - Uniform with laundry service - Medical insurance - Arrival support - Recruitment opportunity by the host - An unforgettable educational travel experience - Additional benefits provided by the host! Requisitos : - Enrolled students or recent graduates within 24 months - School, college, or university reference letter - Conversational English - Well-groomed - Pleasant personality - Clean criminal record - No drug abuse - Minimum 6 months passport validity