Front Office Agent With Spanish And English - [Ru229]

Do you have at least 1 year of experience in Front Office, Customer Service or similar?
Do you have a C1 level of English and Spanish?
Don't miss this opportunity to join a multinational in Barcelona!
Our client is a world leader in residential swimming pool equipment and is well-established in over 60 countries.
TasksIn your day-to-day:
You'll be proactively informing customers about their orders and tracking them until delivery.You'll ensure the entry of quotations and orders.You'll solve incidents related to orders and claims.You'll ensure order management on their ERP.You'll monitor product availability to supply orders within the agreed period.You'll help customers with basic technical assistance.You'll provide support in transport logistics coordination.You'll be cross-selling: offering other products once an order is received.RequirementsYou're the person we're looking for if:
You have at least 1-2 years of experience in a similar role (Front Office, Customer Service, Order management).You have at least a C1 level of English and Spanish.You have good knowledge of MS Office Suite and at least one ERP.You're highly customer-focused.You're flexible and can adapt easily to new processes and tools.You have excellent communication skills and great problem-solving skills (providing creative solutions).You're a team player, positive and have a proactive attitude.You're an analytical person, with attention to detail.You can commute to the office in El Prat de Llobregat (4x days per week).BenefitsWe're offering:
A competitive salary.1 day of WFH (per week).A temporary contract (with the possibility of extending it).Work from Monday to Friday.Development opportunities.Discounts on plenty of brands.
#J-18808-Ljbffr