Front Office Agent - Sdt-060

We are looking for a qualified receptionist to work at the Hotel Sir Victor in Barcelona to welcome as the 'face' of our company and ensure visitors receive a heartwarming greeting; a person who has the patience, personality and perseverance necessary to progress in this position and can improve the experience of hotel guests.
Main ResponsibilitiesMake the check-in and check-out for our guests.Ensure timely and accurate customer service.Handle complaints and specific customers' requests.Coordinate luggage collection and storage.Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.Inform clients of our hotel services, including breakfast and dining options.Promote all hotel amenities, conveniences and programs offered.Communicate with Housekeepers, Maintenance and Restaurants Departments to provide an overall comfortable guest experience.Minimum Requirements+2 year Work experienceAttentiveness and patience for customersOrganizational and multitasking skills, with the ability to perform well in a fast-paced environmentTeam spiritThe ability to speak both English and SpanishFlexibility to work in shiftsAttitudes and Behaviors Related to SIRPassionateAuthenticConnectedCreativeBenefits and FunDiscounts in company hotels and restaurants (Netherlands, Spain, Germany and Austria).Discounts in local and international shops and servicesBirthday day offChristmas detailIn House Experience to get to know the services wellRegular team get-togethers and Company DrinksConditionsDirect contract with Sir Victor HotelContract: fijo discontinuo, full time (From April to October)Salary: 1980€ gross per month
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