Front Desk Agent

Uraian PerusahaanNovotel Banjarmasin Airport has 196 Rooms and 1 Ballroom and 5 Function Rooms.Uraian PekerjaanConsistently offer professional, friendly and engaging serviceGreet, check in and settle guest accounts while ensuring all service standards are followedHandle guest requests, questions and concerns effectively and promptlyUpholds the highest standard of internal and external customer service at all timesKualifikasiProficient in the English Language (verbal & written), second language is an assetMust be able to handle multiple tasks in a dynamic, fast-paced environmentAbility to focus attention on guest needs, remaining calm and courteous at all times.Strong interpersonal and problem solving abilities
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