French Technical Support Advisor - Barcelona

Reference: WESP

You need an EU passport to apply.

We offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city, hiking, team building, BBQ, etc. The job As a Technical Customer Support, you will primarily take inbound calls, emails, and live chat with customers. Your daily work will include tasks like these:

Maintaining relationships with clients through phone communication Providing clients with product knowledge Effectively managing all incoming incidents, such as calls and emails Collecting information from clients and resolving technical issues Your qualifications You speak French at a native level and you are fluent in English (B2).

Experience in customer and IT support is a plus.

You have a good understanding and level of computer handling skills.

Excellent problem-solving skills with the capability of research and identification of the right information.

You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.



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