We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. In this role, you will be responsible for managing inbound calls and emails from potential business clients, providing detailed information about our products and services, and driving the sales process to close deals. You will play a crucial role in ensuring high client engagement, satisfaction, and overall business success.
Key Responsibilities Research and OutreachConduct detailed research to support targeted outreach for high-value prospects in partnership with Sales Development Representatives (SDRs) and Account Executives (AEs).Handle inquiries from potential customers, initiate warm lead calls, and use strategic questioning to uncover client needs and interests.Lead Qualification and ManagementQualify leads from marketing campaigns and manage their progress through the sales funnel.Engage with high-potential clients and devise strategies to secure business opportunities.Maintain client accounts, ensuring satisfaction and engagement to support retention and upsell efforts.Demonstrate empathy and a customer-first approach when addressing inquiries and assisting clients with our platform.Provide in-depth product knowledge, including features, pricing, and service options, while positioning new offerings using a consultative sales approach.Follow up with potential customers to nurture long-term relationships and move prospects closer to sales.Collaboration and FeedbackCollaborate with marketing, product, and other departments to ensure alignment on customer targeting and messaging.Provide feedback to help shape marketing strategies based on customer interactions and emerging trends.Execute strategic sales initiatives and manage the entire sales cycle—from prospecting to closing.Conduct live product demonstrations and articulate how our solutions align with business objectives.Ensure CRM systems are updated and accurate, supporting internal reporting and performance tracking.Training and ComplianceParticipate in training and development opportunities to enhance your sales skills and product knowledge.Meet internal service-level agreements (SLAs) and maintain compliance with company policies and procedures.ReportingEnsure consistent and detailed documentation of customer interactions and lead progress within the CRM system.Contribute to weekly reporting and performance analysis.Core Competencies and Skills Business Acumen: Strong understanding of business operations, enabling you to craft solutions that meet complex client needs.Results-Oriented: Focused on achieving and exceeding sales targets with a strategic mindset to overcome challenges.Excellent Communication Skills: Capable of building rapport and maintaining long-term client relationships through effective verbal and written communication.Technical Proficiency: Comfortable discussing and demonstrating technological solutions that align with customer needs.System Adaptability: Proven ability to quickly learn and navigate new systems to increase sales efficiency.Presentation Skills: Proficient at delivering virtual demos, showcasing products in a compelling way.Organizational Skills: Strong time management and organizational skills to manage client priorities effectively.Preferred Experience Sales Experience: Previous sales experience is advantageous, particularly in a B2B or technology-driven environment.Fintech Experience: Familiarity with financial technology products or services is a plus.Technology Savvy: Proficient in using Windows OS, Apple OS X, Microsoft Office, and Google Suite.Adaptability: Thrive in fast-paced, dynamic environments, demonstrating flexibility and urgency in achieving results.What We Offer Opportunities for professional growth and cross-departmental learningA vibrant, inclusive, and supportive work environmentIf you are passionate about sales, motivated to achieve results, and eager to grow in a dynamic environment, this role is the perfect opportunity for you to enhance your career. Apply now and take the next step in becoming a key player in our sales team.
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