French Speaking Customer Experience Officer

The main responsibilities of the position include: Deal with clients' inquiries via live chat, email and telephonePerform personal clientele analysis and take actions as requiredHandle client inquiries appropriately and ensure that high level service is providedPromote available products and services to clientsDevelop and maintain excellent relationships with prospective and existing clientsCooperate effectively with other departments as requiredContribute to team effort by achieving targeted resultsMain requirements: Degree in a business-related fieldClient handling experience in the financial services sector is a definite plusFluent French speaker with excellent oral and written skills in EnglishAbility to multitask and maintain a high-level of organizationOutstanding communication and interpersonal skillsExcellent computer literacyValid work permit requiredBenefit from: Attractive remuneration packageIntellectually stimulating work environmentContinuous personal development and international training opportunitiesAll applications will be treated with strict confidentiality!

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