French Speaking Customer Experience Officer

The main responsibilities of the position include: Deal with clients' inquiries via live chat, email and telephone Perform personal clientele analysis and take actions as required Handle client inquiries appropriately and ensure that high level service is provided Promote available products and services to clients Develop and maintain excellent relationships with prospective and existing clients Cooperate effectively with other departments as required Contribute to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent French speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package Intellectually stimulating work environment Continuous personal development and international training opportunities All applications will be treated with strict confidentiality! #J-18808-Ljbffr