Become a part of an international company that helps over 16 million people globally and has been around for over 100 years! Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for you!About positionAnswering Inbound calls with a repair requests for appliances. You should have a strong commercial profile, capable of making sales and hitting targets. Adding to this, you will also be responsible for the Customer Service and claim handling of our services. You will part of a Benelux team that shows best practice and tests new products and material.Your tasks
Answer inbound calls in French+Flemish
Register new appliances for consumers calling in
Capture and confirm appliance registration details
Explain legal warranties and offer additional insurance after registration
Possess a strong commercial profile with sales knowledge and objection-handling skills
Demonstrate excellent customer service skills and familiarity with working towards targets
Adaptability to product changes and ability to communicate effectively
Provide feedback on processes and best practices
Manage registration of client appliances and their information
Offer new or extended insurance options to clients
Adhere to compliance standards and behaviors
Your profile
Fluent in French+Flemish
Working proficiency in English
Spanish would be a plus
Able to effectively communicate to customers
At least 6 months of sales experience
Competent in the use of Microsoft packages
Dynamic, rigorous, diplomatic and highly communicative
Easy adaptable to different partners
Teamwork
Proactive
Excellent customer service skills
Benefits
Good stable salary with high sales commissions
Restaurant vouchers
Company Health Insurance after one year
Training sessions and wellbeing activities
Young, dynamic, and international work atmosphere with comfortable work conditions
Possibility of having English/Spanish classes
Employee Support Programme
LocationRemote, Spain