French Customer Service

The Wise Seeker is the leading HR technology company in unbiased talent evaluation. With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence. We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results. Fluent in French Working proficiency in English Experience as a Customer Service Agent Communicative and empathetic Disciplined and accurate Respectful and positive toward customers Solution-oriented thinking Patient Reliable Daily tasks Blocking lost/stolen credit and debit cards You will handle inquiries from credit card holders and ensure the security and protection of credit card information Identity verification, answering questions and explaining any steps are among your core duties Checking temporarily blocked cards for transactions and permanently blocking or unblocking the credit card Handling claims files Benefits Paid training Free Spanish lessons (once a week) Unique, atmospheric, people-oriented call centre, with a good dose of fun Market-based basic salary with the possibility of a bonus Employee benefits such as meal card, transport card and private insurance 4 company outings per year Free fruit and coffee Growth opportunities Location Barcelona, Spain LI-YM1