Ref: LQ January MASS COMMODITIES FUNCTIONS
Responsibilities:Manage customer cash collections, customer account reconciliations, and communication with the country/customers (manage inquiries, monitor activities performed by automated workflow, and apply judgment to solve issues in an accurate and timely manner).Reduce % debt overdue and bad debt provisions by avoiding overdue accounts.Work closely with Customer Service and Sales Force to avoid and solve customer charges and deductions.Cooperate with peers and independently manage daily tasks.Communicate progress to upper management.Actively participate and initiate process improvements & best practices share/re-apply.Monthly management and analysis of the rebates, allowances, and deductions.Co-work with the Master Data Management Responsible.Develop and analyze monthly customer aging and DSO results. Prepare monthly reporting to the country and SSC management.Monthly Blackline reconciliations for accounts assigned (linked to AR).Monitor Portfolio KPIs via the Dashboard and initiate action to improve the results (Invoice Delinquency %, Deductions Ageing, Ageing %, DSO, Unallocated payments, Credits Open in the accounts, etc).Compliance with the current process design and specifications, process excellence, and data quality principle.Experience and Education:3 years of experience as AR or AP specialist, preferably in a multinational company.Bachelor degree.SAP experience is mandatory.Excel Advanced skills.Language: Mandatory French and English – Proficient level.Knowledge, Skills & Abilities:Problem solving: Identify relevant root causes of a problem and action accordingly.Results orientation: Fulfills the organization's commitments with efficiency and accuracy.Ability to analyze: Ability to understand a situation and each of its parts, studying problems systematically, anticipating obstacles, considering different explanations, and reaching logical conclusions.Communication: Effective to obtain information from people of different levels. Clear and concise communication, both orally and in writing.Organization: Excellent reasoning and work prioritization.Key Interfaces:AR/AP ManagerCommercial Director & Sales RepCustomer Service AgentMaster DataCredit Risk team
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