Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist in Madrid, Spain to help us manage the logistics of an upcoming in-person event! The right candidate will have an entrepreneurial spirit, love of live events, extreme passion for our mission, and the energy and discipline to help execute a memorable and impactful event experience for our corporate client participants.
Who are we?
Visit.org is an enterprise SaaS company delivering purpose for a more engaged workforce. With its proprietary content across 90+ countries, Visit.org provides the infrastructure and content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Adobe, Twilio, Tommy Bahama, and others.
We host in-person (and virtual!) events such as cleaning up by the waterfront, volunteering at local soup kitchens, writing cards to isolated seniors, giving care at a local animal shelter, building STEM education kits for children, packaging hygiene kits for communities in need, and more! We focus on over 30 different social impact areas in the events we help host - all created, curated, and led by nonprofit and social impact organizations globally. Come join the fun today!
Responsibilities:
Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event specialist, etc.
Take ownership and responsibility for our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure a high-quality customer experience.
Be the Visit.org representative, leader, and problem solver at events.
Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner.
Manage the check-in process for in-person events, providing a warm and friendly welcome to guests.
Problem-solve issues such as missing supplies, late staff, technology challenges, etc.
Escalate issues to the Events Team when necessary to keep them informed or help problem-solve.
Send consistent updates, photos, and videos to the Events Team throughout the event.
Help clean the site and repackage and ship all materials back to the distribution center after the event ends.
Qualifications:
Fluency in English and strong communication skills.
Based in Madrid, Spain.
Schedule flexibility with availability to work on a contract per-event basis, as needed.
Experience in complex, large-scale events and smaller executive-level intimate events.
Shown experience in executing events at the highest level and continuously raising the bar on content and customer experience.
Resourcefulness, ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations.
Quick thinker in the life of events, with a back-up plan for the back-up plan; ability to problem-solve on the fly.
Self-starter who is organized and detail-oriented.
Enjoy building relationships with customers and providing excellent customer service.
Experience with group facilitation and managing group dynamics.
Willing and eager to travel to various areas of the local region.
Able to work flexible hours, including nights and weekends, as needed.
Super strong interpersonal and customer service skills, especially in fast-paced situations.
Able to wear many hats and take on varied tasks and projects.
Comfortable being present and interacting with large crowds.
Physical Demands:
Able to lift, slide, and carry up to 30lbs.
Able to stand for an extended period of time.
What we offer:
Competitive flat rate.
The chance to do meaningful and impactful work.
The opportunity to meet with social impact-minded individuals.
A chance to build your experience for your resume!
Potential for recurring freelance employment with Visit.org.
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