The SAP Business Partner Quality Management (QM) will be working in the Digital Solutions team under the supervision of the Head of Enterprise Applications and the Programme Manager. He/she will work closely together with the GC Global SAP team members, Digital Solutions team, globally located Business Process Experts (BPEs), end users, externally hired contractors, the SAP partner and SAP.Main responsibilities:Act as a primary contact for the business regarding SAP application-related issues, questions, requestsAct as a liaison to SAP providersParticipate in the design, build, configuration and integration efforts on SAPParticipate in SAP projects worldwideConfigure and Develop SAP and RICEFWsEnsure SAP application documentation is present and up to date and CSV compliantGathering, documenting and analysing business requirements relating to the development or enhancement of SAP and BI applications used by GCCo-ordinate the design, build, test and deployment on SAP and BIOrganizing with the other Digital Solution team members the schedule of SAP initiatives, roll-outs and upgrade activitiesProvide support, training and assistance to end users in the areas of SAPCoordinate and/or deliver first and second level support on SAPCoordinate and execute SAP change requestsWhen needed, act as a complimentary backup or support for the other internal SAP team members, AMS team, SAP Basis team and MDM teamMain Requirements:Must work in the Central Standard Time zone of Chicago USA from 8 am to 6 pmDegree in ICT, Bachelor IT or equivalent by experienceAt least 7 to 10 years professional experience with the configuration of SAPProfound knowledge and experience of the business processes & business operations in the dental or similar industry for:The leading Quality Management Business Processes knowledge in a corporate global environmentThe Quality Management in Procurement processesThe Quality Management in Production processesThe inbound goods receipt processThe Quality Inspection processThe Quality Planning processThe Quality Notification processThe Production processThe required Quality Management Master DataQuality Management reporting and KPI processSAP S4HANA 4 yearsSAP Quality Management (QM) 8 yearsIntegration with other SAP modules, like SAP PP, MM, IM/WM/EWM, etc.SAP ABAP development 4 yearsSAP Change managementSAP Release ManagementSAP Solution ManagerProject ManagementProject Management methodologies, like Prince 2 or PMIBusiness Process MappingRequirements analysisComputer System Validation compliancy (ISO 13485)SAP Material Management (MM) experience preferablySAP Production Planning (PP) experience preferablySAP Inventory Management (IM), Warehouse Management (WM) and EWM (Exrended Warehouse Management experience preferablyExperience with creation of Functional Requirements Specifications, Business Process Documentation & Flow, Functional and Technical specifications in accordance with CSV compliancy (ISO 13485)Experience with a design, Build and implementation phase.Experience with training and testing and the creation of test scripts and training Materials.Experience on providing training and (helpdesk) support to end-usersExperience with data migration to an SAP S4 Hana system, Go live cutover activities and post go live support.Experience with international organizations and global SAP implementations.Experience with the SAP Activate methodology.Excellent communication, organizational and interpersonal skillsService oriented, project-oriented, result-oriented and flexibleInternational work experience in a continues changing environment is an advantageExperience to work in a multicultural cross functional environmentMainly working remote, but willing to travel worldwide when neededAble to work independentlyProfound knowledge of and able to communicate in the English languageKnowledge of Japanese is a plus but not required
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