Job Description - Food & Drinks Trainee (HOT0B534)
Job Number: HOT0B534
Work Locations
Hilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042
A student intern in the Food & Drinks department is responsible for helping to give customers a warm welcome, provide friendly treatment, and offer an unforgettable guest experience. You will also need to have extensive knowledge of the menu offered and will be responsible for assisting in the following tasks to the highest standards:
Contribute to high levels of customer service
Assist in the preparation, cooking, and presentation of food at the highest level
Provide support in the different outlets of the hotel: "Reserva Grill" restaurant, "Ferrum" bar, Room Service, as well as in breakfast, lunch, and dinner service and in the different events and banquets held at the hotel.
Provide support in the preparation of staff meals
Manage customer relationships when necessary
Comply with and be fully aware of health and safety regulations
Perform tasks as may be assigned by the head chef or hotel manager
Complete all aspects of the training program
Minimum requirements include:
Positive attitude
Good communication skills
Commitment to providing a high level of customer service
Good presence
Flexibility to respond to a variety of different work situations
Possibility of working individually or in a team
Willingness to learn
"Diversity, Equity & Inclusion is at the core of who we are. We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures, and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all."
"Your Candidate Experience in every selection process is very important to us. As such, you might receive an email from "The Hilton Recruiting Team" ( ****** ) with the subject line "Your experience with Recruiting" with a request to learn more about your interviewing experience. The email is not spam, and you can click the link. The survey should take no more than 1 minute to complete, and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you."
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