SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence, and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all sizes of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
Job Description What you'll do:
We are looking for a Food & Beverage Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Outlet Manager, you will be responsible for supervising the team, ensuring the service is on point and solving any issues reported by the team.
Support the Outlet Manager in any required task.
Support the efficient operation of the F&B areas.
Maintain the cleanliness of the restaurant and general HACCP standards.
Maintain and improve guest experience and satisfaction.
Coordinate opening and closing tasks.
Manage food & beverage control including inventory, outlet pars, cost controls, potentials, mix of sales analysis for food & beverage, issues & returns, and food standards.
Implement agreed upon food & beverage policies and procedures throughout the property.
Train and supervise staff on control policies and procedures.
Monitor adherence to all control policies and procedures.
Ensure the team provides excellent service and continually strives to exceed expectations.
Ensure service and other standards according to SOPs are adhered to.
Ensure cash handling procedures are followed and all stock items are managed.
Ensure that the team is continually trained in product knowledge, all menus, and hotel initiatives.
Oversee the preparation and presentation of food and beverage to meet set standards.
Qualifications What we are looking for:
+2 years of experience in hospitality within food & beverage.
Some college and/or advanced training in food and beverage management is valuable.
Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail.
Excellent verbal and written communication skills. Fluent in Spanish and English.
You make people feel good - your team, guests, and colleagues alike. You make a positive impact.
You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together.
You take ownership of important issues, solve problems, and make effective decisions.
You learn quickly and adapt to SLS's unique culture.
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