In Kimpton you can:
Be yourself: Who you are is who we are. So, bring the real you. The best and ever-improving version of you. Bring your background, your personality, your individuality, your creativity. It's those just-you qualities that make it more personal for you, and our guests. Lead yourself: We support you, and you support we. We trust you to give it your all, take initiative, do right when no one's watching, find creative new ways to delight guests and co-workers. We trust you to learn, grow and continually improve at whatever you do. Make it count: As long as we're here, why not make lives better? Yours and our guests. We care for both, and we pursue every chance we can to create a ridiculously personal experience (aka. A Kimpton Moment) every day. That focus and passion gives our work meaning. What you do matters. You matter. What's the job? As Food and Beverage Manager, you'll manage food and beverage operations to ensure quality service and standards are maintained to deliver a memorable guest experience, always following government regulations concerning health, safety or other requirements.
Your day-to-day Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues. Train colleagues to make sure they deliver with compliance and to the standards we expect. Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction. Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef. Help prepare the hotel's annual budget and the setting of departmental goals. Monitor budget and control expenses with a focus on food, beverage and labour costs. Working with the catering office, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value. Make sure credit and financial transactions are handled in a secure manner. What we need from you Bachelor's degree in hospitality or any related field. 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience. Must be fluent in local languages and English; additional languages will be highly valuable. Oracle MICROS knowledge will be highly valuable. Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us Competitive salary. Discounted international room rates. Employee recognition programmes. Meals whilst on duty. Training programmes and access to IHG's training tool. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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