From Luxe Talent, an International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail, and FMCG, we are looking for a Floor Manager for a luxury brand in Barcelona.
JOB DESCRIPTION: Partnering with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs.Performing all sales associate duties at the highest level of expectation to ensure perfect luxury service.Managing the sales team, participating in their development and in the development of the store's turnover through sales actions.Assisting the management team alongside fellow colleagues to support with the daily operations or back office activities of the location.Building and maintaining quality relationships with clients, resulting in strong sales performance.Supporting the management team with planning, opening/closing of the store, organization, stock management, cash management, and reporting. MINIMUM REQUIREMENTS: 2-3 years' experience as Floor Manager (or similar position) for a luxury brand.Previous experience in selling high-end luxury products (shoes and leather goods accessories) preferable.Excellent understanding of store procedures and selling and CRM techniques.Strong client-telling skills in order to ensure client contact is maintained, engaging them in a long-term professional and loyal relationship.Proficient in Microsoft Outlook and Excel.Team player – able to collaborate with positivity, open-mindedness, and fun.Strong communication and interpersonal skills.Excellent attention to detail in order to support the needs of the business and to provide a polished and professional service.English mandatory.
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