First Line Analyst (Dutch & Spanish Speaker) - [Ha696]

DescriptionAre you passionate about IT and customer support? Do you thrive in a dynamic, international environment where teamwork and innovation are at the core?We're looking for a Dutch-speaking First Line Analyst, fluent in Spanish and English, to join our Global Service Desk in Spain.In this role, you'll be the first point of contact for users across Europe, helping to resolve IT issues and support their digital transformation journeys.If you're eager to grow, contribute, and be part of a supportive team, we'd love to hear from you!RequirementsSkills, qualifications and interests you need to succeed in this role:You are native or fluent in Dutch and have an advanced level of Spanish and English.You are interested in learning about IT.You have a positive, can-do attitude and you like problem-solving.You have logical thinking and enjoy helping other people to solve issues.You have outstanding communication skills and a customer-focused mind-set.You enjoy working in a team.You respect the time schedule and are punctual.What's in it for you:Remote work 80% of the time - 4 days/month on-site.Shifts Rotation: 8AM - 5PM Monday-Friday, one hour less on Fridays.Ticket restaurant (1100€ per year) after 3 months and private health insurance with Sanitas after 6 months.Annual salary of 20,535.87€ gross/year.An international environment where people support and respect each other.Access to VIP District: gym discounts, restaurants, car wash, etc.Career development and leadership program opportunities.Free online language classes (GER, FRE, SPA & ENG).Fast recruitment process.Fully paid training.Parking for bicycles.
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