Job Purpose:
The Cloud Systems & Services team is responsible for the vendor purchasing, credit monitoring, and billing process of their assigned vendors. This includes offering shared services through TD SYNNEX owned Shared Service Center outsourced to service partners. The team collaborates with all of TD SYNNEX's Business Unit leaders and their key partners to develop the right strategies, and strive to deliver best in class systems and operations with maximum impact and synergy across Europe. The team is also responsible to roll-out Cloud procurement, invoicing, and business health solutions to all TD SYNNEX entities in Europe (21 countries +).
Responsibilities:
Assess business needs along with vendors, TD stakeholders, and cloud teammates.
Create, maintain, and optimize billing and cost optimization tools (Excel environment).
Define, deploy, manage, and optimize Sales Order Management operations to support TD Cloud Business across Europe (Order Monitoring, Credit Health, Vendor SLAs, Order Fixing, Billing, Reporting).
Define, deploy, manage, and optimize Purchase Order Management operations to support TD Cloud Business across Europe (Vendor Portals Access & Training, Central Purchasing, Quick Start Provisioning, POs & Vendors, Accounts Payable Support, Reporting).
Document all processes accordingly along with off-shore team.
Define KPIs / SLAs. Measure and share results.
Ensure billing accuracy and execution.
Manage constant communication with vendors and TD stakeholders.
Monitor partners / countries consumption and suggest purchases to optimize profit.
Interact with outsourced Order-to-Cash team.
Knowledge Skills and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Solid understanding of E-commerce.
Solid understanding of SAP transactions related to Order-to-Cash operations.
Solid numerical and statistics knowledge.
Advanced MSFT Excel knowledge and experience.
Strategic and analytical skills.
An out of the box thinking mentality.
Capable of working independently, and having responsibility as an individual (ownership).
Comfortable working in an international results-driven project organization.
Able to work constructively under stress and pressure as well as in a multitasking environment.
Understanding of the IT Software / Services / SaaS industry is a definite advantage.
Project Experience of Software Licensing and Cloud management sales tools is a definite advantage.
IT Channel experience, preferably in TD, IM, other Pan European distributors or Software vendor is a definite advantage.
Engineering, Economy or Business degree is desirable.
What's in it for you?
A Team like no other! We are a dynamic, proactive, and multi-national team consisting of uniquely creative individuals from all walks of life. Nothing is more important than the people you surround yourself with, and we consider our team as the greatest benefit of all.
As International as it gets! We are represented in 100+ countries and multicultural exchanges are a daily routine.
Sheer limitless career development: Opportunities across job functions, departments, and geographical locations. Various trainings, courses, and certifications will enable you to enrich your technical expertise.
Empowerment! The possibility to co-develop business procedures and to be part of the success of our global organization.
Supportive working climate. Managers become mentors and colleagues become friends, at the office as well as after working hours.
Various well-being initiatives. We care about YOU, so allow us to ensure that you are doing well. Additionally, you are encouraged to enjoy our cozy outdoor Chill-Out area whenever the sun is shining, or retreat from your screen for some Fussball-Kicker or Arcade Action.
Medical security: Health and dental insurance, besides medical experts (General Practitioner) and Physiotherapy services at the office (depends on location).
Social Responsibility. We care immensely about you, and so we also care about the community around us. Thus, Tech Data is actively involved in numerous initiatives worldwide to support projects that make this world a better place.
Hybrid working model, because it simply offers the best of both worlds. Monetary Benefits? How about a plethora of choices when it comes to discounts - Travel, clothing, toys, sport, and much more. Our partnerships enable you to save on almost everything, and obviously: our IT discounts on hardware/software for employees are a real steal.
Flexible compensation. Competitive salary is nice, and we offer it, but we think it has become necessary for you to diversify and increase your net salary.
Interested to learn more? We look forward to hearing from you soon!
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