Job Description Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Field Technical Support for Beckman Coulter Diagnostics is responsible for providing frontline support by resolving customer(s) problems and issues through technical expertise and troubleshooting.
You will be a key member to help drive customer satisfaction and retention.
This position is part of the Customer Care function located in Galicia and will be remote.
You will report to the Service Supervisor responsible for Field Service. If you thrive in an amazing role and want to work to build a world-class service organization.
In this role, you will have the opportunity to: Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part of our culture to develop and grow our teams. Be supported by a strong leadership team, involved in key projects to deliver successful installations for our customers that meet their requirements and that of our company. Complete troubleshooting, installation, validation, preventative maintenance, modifications and repairs on Beckman Coulter equipment. The essential requirements of the job include: Technical or University degree in biomedical, instrumentation, electrical engineering. Driving license and willingness to travel. Fluent in Spanish and advanced in English. It would be a plus if you also possess previous experience in: Demonstrated ability diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer. You may not check every requirement, or your experience may look a little different from what we outlined, but if you think you can bring value to Beckman Coulter, we encourage you to apply!
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
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