Field Services Senior Technician - Data Center SolutionsFull-timeDelta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow." Delta EMEA continues to dedicate in R&D to support businesses with advanced energy-saving technology and solutions.
Delta is looking for a Service Engineer for its service operations in the EMEA region. The Service Engineer's objectives are collection, creation, and approval of (UPS) service-related content to ensure efficient remote and on-site service and repair activities. Furthermore, the position's objective is to support Datacenter solution design improvement, resolution of complex technical issues, and align identified product problems with Engineering, Quality, and R&D.
Some of the main responsibilities:
Creation and updating of service content for supporting remote and on-site service activities in close cooperation with R&D, Engineering, and Project management teams for the Spanish market.Maintenance of the service knowledge base.Communication of identified product issues to Quality and R&D.Planning and conducting of trainings for Authorized Service Partners.Occasional on-site support for commissioning & complex technical issues.Participation in global projects and solutions development activities.Qualifications Very good knowledge and experience with UPS and data center solutions.Good technical understanding of power & infrastructure solutions.Able to discuss and communicate technical details both at a high level and in simple layman skills.Bachelor's degree in electrical engineering or relevant field.Excellent understanding of end-to-end service processes.Fluent in English and Spanish.Good MS Office knowledge.Willingness to travel.We offer a competitive benefits package and work-life balance. We are also committed to the development of our people, building a long career with us. As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment, leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation and vision for the future.
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