Your mission: The IONITY Operations team is looking to hire Field Service Technicians to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must.Location: Spain with a home office baseResponsibilities:Provide technical support in order to minimize system downtimeOnsite root cause analysis, service, repair and maintenance actionsOrdering and handling of spare parts for our HPC stationsDebug systems and perform remote diagnostics on field failures by reviewing data loggedSupport in developing processes, documentation and diagnostic knowledge for standard service actionsRecognize trends and patterns in field failures and feedback to the central team to drive improvementsWork with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in placeYour profile:Professional certified electrician, additional certificates in the area of Environmental, Health and Safety are welcomeSwitching permit for medium voltage devices / transformersApprox. 2-3 years of professional experience as a Field Service Technician, ideally with similar technical equipmentThe work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all situations is expectedAvailability for off-hours calls and workTechnical degree in EE, Mechatronics or equivalentStrong ability to work and communicate effectively with external service providersExcellent written and oral communication skills in English and Spanish. Additional European languages are a plusStrong ability to be self-directed and work independently, with strong organization and documentation skillsExceptional capacity for managing simultaneous activities and challengesSkilled with common workplace and database software (MS Office)Ability to read and interpret mechanical drawings and electrical schematicsWhy us?What we offer:Trust-based working time: You organize and determine your working hours by yourselfFlexible and remote working: Compatibility of family/hobby and jobGenerous vacation policy: You also have additional days for special occasionsAnnual individual training budget: You decide together with your supervisor how you would like to continue your trainingEmployee discounts: Member of Corporate BenefitsFreedom for creativity: Flat hierarchies, your opinion countsYou culture: We promote an open corporate cultureMulticultural environment/diversity: 28 nationalities are already employed with usEmployee events: Summer parties, Christmas parties, etc.Service carYour future HR department will be happy to provide information about individual benefits.About us:OUR MISSION: All of us at IONITY are driven by the belief that powering an EV across Europe should be so carefree that soon you'll never even think about it again. Over the coming years, driving an EV will increasingly mean freedom for everyone. Freedom to power your dreams across borders. To travel anywhere in Europe. To hop in, and only then decide where you're going.
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