This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Your role at Baxter:As a Field Service Engineer at Baxter, you will have the unique opportunity to work with world-class electromechanical medical devices, connectivity devices, and digital systems. In the region of Galicia, you will be responsible for performing service activities, including installation, maintenance, upgrades, and Field Corrective Actions. By strictly adhering to defined service requirements and customer contractual agreements, you will ensure flawless performance and customer satisfaction.
What are your responsibilities?
Install, service, and maintain electromechanical medical devices, connectivity devices, and digital systems in the defined area of responsibility. Additionally, coordinate and perform necessary upgrades and Field Corrective Actions as required.Establish and maintain strong communication and partnerships with customers, team members, and business contacts.Ensure compliance with all applicable service and quality requirements to deliver world-class service.Report all relevant service activity in the service systems and applicable datasheets to maintain accurate service data.Provide customer telephone support when necessary, demonstrating exceptional responsiveness.Deliver comprehensive user training to customers, empowering them to optimize device functionality.Facilitate and ensure the development of service packages for defined accounts, supporting the achievement of area sales targets.Support customer demos, showcasing the exceptional features and benefits of Baxter's products.Oversee assigned car stock, spare parts, and assets, ensuring timely manual replacement orders and careful compliance with storage requirements and instructions.Demonstrate a strong knowledge of connectivity systems and informatic communication systems to effectively address and resolve technical challenges.We are presently seeking people who have:A degree in engineering and IT knowledge or relevant experience in medical devices or electromechanics.Minimum 1 year of experience as a service engineer in electromechanical medical devices, showcasing a proven track record of success.Proficiency in principles of electronics, electro-mechanics, mechanics, EDS protection/requirements, and Medical Device Directive.Excellent skills in task prioritization and clear communication to facilitate efficient coordination with both internal and external partners.Exceptional customer facing and commercial skills, fostering long-lasting relationships and driving customer satisfaction.The ability to thrive in a fast-paced challenging environment, demonstrating resilience and adaptability.Fluency in Spanish and an intermediate level of English (written and spoken) to effectively communicate with a diverse range of customers and colleagues.Passion for delivering high-quality service, going above and beyond to exceed customer expectations.Why do you want to work at Baxter?
Competitive total compensation package, recognizing and rewarding your exceptional contributions.Professional development opportunities to continuously enhance your skills and expertise.High importance placed on work-life balance, as evidenced by our Family Responsible Certificate efr.Flexible benefits, including childcare vouchers and employee discounts, to support your well-being and happiness.Commitment to growing and developing an inclusive and diverse workforce, reflected in Baxter Spain's DIE certificate "Equality in the Workplace" awarded by the Ministry of Health, Social Services and Equality since 2016. At Baxter, we value diversity and equality, fostering a culture of inclusion where all employees can thrive.Equal Employment Opportunity Baxter is an equal opportunity employer and is therefore firmly committed towards making employment opportunities available to all qualified applicants without regard to gender, race, age, disability, colour, nationality, ethnicor national origin, marital status, sexual orientation, responsibility for dependents, religion or trade union membership.
Reasonable AccommodationBaxter is dedicated to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation to apply for a position, please contact us at [contact information] to request assistance.
Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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