Function: Service Delivery
Job Category: Engineering
Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we – Wärtsilians - deliver efficient, safe, and sustainable integrated products and solutions to enhance the business of our customers.
We are looking for a Field Service Engineer 2-Stroke with a main responsibility in executing mechanical Field Service activities in adherence with Wärtsilä guidelines, technical instructions and site procedures, ensuring customer satisfaction and providing excellent quality of the job done.
The preferred location for this position is in Bermeo, Spain, but also other locations within Spain can be considered.
Your role and responsibilities In this role, Field Service Engineer will have the opportunity to work in an international environment, travel within Europe or over the world for various service jobs for approximately 80% of the working time (up to 200 days per year). Therefore, we are looking for candidates who are ready and willing to travel, who possess a strong Field Service mindset and are open for challenges.
Main responsibilities: Carrying out the mechanical jobs on board vessels working with 2-stroke engines of Wärtsilä/Sulzer/WinGD brand. Performing Field Service activities related to installation of Wärtsilä Service Products elaborated for 2-stroke diesel engines in service. Performing mainly mechanical but also electrical and automation related works both on engines and during installations of Wärtsilä Service Products. Upon request performing technical assessment of the installations, carrying out pre-inspections and carrying-out final commissioning of the installed products, in accordance with Wärtsilä guidelines and technical, safety and quality procedures. On-site cooperation with teammates, stakeholders (yards, crews) managing service activities during work execution. Ensuring customer satisfaction through positive interactions with customers and efficient collaboration with different teams during service works on site. Interacting and communicating actively with Field Service and Technical Service back-office during work execution. Providing internal and external reports on work progress, updates, and daily reports for the assigned works, in accordance with Wärtsilä standards. Preparing final Service Work reports along with time and expense reports in accordance with Wärtsilä policy, interacting with administrative personnel on request. Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customers. Requirements for the position B. Sc. or M. Sc. in Engineering or similar relevant technical educational background. Minimum 3 years of experience with service works on installations of mechanical, electrical, and/or auxiliary equipment (mainly engines). Deep understanding of the principles of operation of 2-stroke engines. Good understanding of technical instructions, drawings, and schematic diagrams (e.g. pneumatic, electrical systems). Awareness, readiness and presenting abilities to take up mechanical and electrical troubleshooting tasks on engines, auxiliary systems, and our service products. Experience with reporting and ability to generate reports. MS Office skills, along with skills in other relevant reporting tools. Fluent Greek and English language skills, both written and verbal. As an ideal candidate you might also have… Experience of working with Wärtsilä products will be considered an advantage. Strong interpersonal and communication skills, along with ability to work in a multicultural environment and seamlessly collaborate with both internal and external stakeholders. Passion for learning and willingness to enhance knowledge in order to service our engines and Wärtsilä retrofit products aimed for 2-stroke engines in operation. Contact & next steps Does this sound like the job for you? If yes, submit your application before the deadline through our Careers portal. Applications through email or recruitment agency will not be considered.
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
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