Fg-892 It Support Coordinator

The company is a Belgium-founded contact center, specialized in Customer Service. They operate from Spain (Barcelona & Valencia) and Morocco (Casablanca). To support the growth in their Valencia office, they are looking for an IT Coordinator with experience in providing 1st and 2nd IT support. If you are able to work independently as well as in a team, and your English level is advanced, then this is your chance to strengthen our growing IT department!As an IT Support Coordinator, your responsibilities include: Basic network supportMonitoring network performanceProvide local and remote end user support (B2C)Administration and deployment tasks in Azure Active Directory and IntuneAvoid and follow up on security breachesParticipating in technical projectsGenerate documentationMaintaining a strong customer relationshipRequirements: Basic network knowledgeExperience in providing 1st and 2nd level support preferably in a cloud solutionAdvanced MS Office and MS Windows OS knowledgeGood knowledge of Active Directory is a preAble to work independently as a team playerAnalytical mindsetProactive attitudeStrong communicator (both verbally and written)Service-minded and able to handle conflicts in a constructive mannerSolution-oriented approach without losing sight of detailStrong sense of ownershipMotivation to contribute to our customer satisfaction and business successWhat you also need: Excellent level of English (both written and spoken)Minimum of 1-2 years' experience as 1st -2nd level IT support employeeIT degree or certificates like MCSAWhat we offer: Tax-free benefits including food, transport, insurance & childcareA fun and friendly work environment with an open atmosphereFree Spanish language classes (if needed)Competitive salary23 holidays per year and compensation for worked local Bank HolidaysLocation: Valencia (Spain)#J-18808-Ljbffr