Job Title: Inside Sales Representative - Fluent Italian
Summary: The main purpose of the Inside Sales team is to deliver sustainable and profitable growth through digital sales and automating sales processes and methodologies for the region. This role will be responsible for identifying and capturing new business opportunities within a specific territory.
Key Responsibilities:Acquisition: Analyze local market specifics and identify and capture new business opportunities within a specified geographic territory and/or customer segment (small to medium deals) remotely.Validate leads coming from established sources and convert them into opportunities.Promote and sell products, services, and solutions through direct contacts, virtual events, and webinars.Use virtual selling tools to deliver engaging business or product presentations, involving product experts from relevant markets/regions to enhance relationships and improve sales success.Identify customer-specific needs and deliver informative virtual sessions to present proposals and guide customers through the implementation/onboarding process using digital tools.Create new accounts and log contact details of potential customers in the digital tools.For high-potential prospects, prepare business cases and ensure deal profitability targets are met.After successful acquisition, ensure that the customer is fully operational: technical setup, training, invoicing, etc.Using various digital communication channels (email, instant messaging, video calls, etc.), manage and negotiate to finalize deals.Actively participate in the sales process, handle leads created as part of the campaigns, and report on the campaign progress daily by logging activities performed in the CRM.Contribution to Sales and Marketing Plan:Support the delivery of the marketing plan by analyzing webinar outcomes, following up on webinar attendees, and supporting awareness and educational digital activities in individual or group settings.Participate in the preparation of the quarterly sales plan and identification of the target customer and prospect groups using dedicated analytical tools in Qlick and CRM.Using virtual selling tools (video calls, live presentations - Teams, Zoom), identify and qualify business opportunities by establishing and developing relationships with key decision-makers, adhering to the call quotas set by management.Coordinate and participate in RFP/RFI responses and follow-ups.Sales Pipeline Reporting and Analysis:Report weekly or bi-weekly to the Inside Sales Head on the sales pipeline and campaign progress, providing insights and market intelligence.Ensure correct customer approach rate on a monthly, quarterly, and yearly basis, as defined by management.Monitor and manage the sales pipeline velocity at the desired level.
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