Description
Experience the power of a game-changing career.
Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Sales Support Specialist in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Sales Support Specialist on our team, you will:
Managing Medium Complexity AccountPlans and directs the delivery of contracted business activities for segments of the contract's lifecycle for assigned contracts or plans and directs the delivery for the entire lifecycle of smaller contractsSupport Development and streamlining operational Playbooks and processesDrive the deployment of the platform and increase their consumption by providing onboarding guidance, supporting development of the customers' cloud adoption model, and providing appropriate recommendations to overcome blockersLeads business negotiations for contracts or portions of contracts for a country or regionAccountable for customer satisfaction with respect to annuity or outsourcing servicesKeep up to date with market trends and competitive insightAs appropriate to the contract agreement, assures compliance with HP and customer's HR, PR, legal, financial, ethics and government related policies, strategies, and processesGenerates additional revenue through Adoption, expansion and Renewal after services contractual agreementDirects the planning and generate leads of new business opportunities in partnership with HP sales.Your qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
Are proficient or bilingual in English and Spanish3+ years' experience in directly related businessFirst level university degree or equivalent work experienceKnowledge of corporate policies, markets and processes, financial management and program managementDemonstrate broad technical, functional or business knowledge with an emphasis in a specialized areaAt least 2 years' experience in Relationship ManagementPreferred Technical and Profiling ExperienceAt least 3 years' experience in Client Services / Customer Success or SalesAt least 2 years' experience in servicing and meeting client needs at an enterprise levelDon't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:
Full-time contract, 39 hours/week: Monday to Friday 09:00 to 18:00Salary offer: on-target earnings 18,500 euros gross/year plus 4000 euros gross/year in bonusFriends hunting (referral) bonusGreat office location in BarcelonaFull paid training about the company and the project you will be working onCareer development program and specialized coursesExperience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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